How Will I Know A Gift Certificate Is Delivered?
Question: I bought a Gift Certificate for someone else. How will I know that they received it? Answer: If you buy a Gift Certificate for someone else and provide their e-mail address during checkout, then the best way to know if they received the Gift Certificate or not is to check the Order Confirmation e-mail …
How Often Does GrowJoy Update Inventory?
Question: How often is inventory updated? Answer: The answer depends on what type of plant you are asking about. We update our inventory at different periods, from Vegetables being updated weekly to Perennials updated twice per year. Should you want to get notices of new availability, we send out 'back in stock'…
How Tall Are GrowJoy Plants When Shipped?
Question: How tall are GrowJoy plants when they ship? Answer: Our plants all arrive in different sizes, depending on the pot size and variety of plant you purchased. On average though, they ship out around 6-8-inches tall and are trimmed and cleaned before being packed up. Plants that have a trailing habit will …
When Can I Order Plants For 2023?
Question: When can I order my plants for 2023? Answer: You can now preorder your plants for the 2023 Spring shipping season. You can view our available, 900+ variety selection here . You can check out our Spring shipping schedule here to see when we begin sending plants to your area. As always, we try to send…
Can I Pick Up My Order at GrowJoy?
Question: Can you pick up an order at GrowJoy? Answer: Yes, you can pick up your order directly from GrowJoy! Once you place your order, submit a ticket through our Contact page . Provide your 6-Digit Invoice Number and the date you would like to pick up your order (must be during our normal shipping season). W…
What Does Shipping Now Mean?
Question: What does the 'Shipping Now' message mean? Answer: The 'Shipping Now' message means that individual plant is currently shipping to available states/areas. We always recommend checking your area's weather before deciding to purchase a plant to ensure a healthy and happy gardening experience. If you woul…
When Will My Order Ship?
Question: When will my plant order ship from GrowJoy? Answer: Plants marked 'Preorder for Spring Shipping' will begin shipping starting in March 2024 and will follow our Spring Shipping Schedule . We do our very best to ship orders when they are best suited for transplanting in your specific area to ensure a he…
How Should I Contact GrowJoy About My Order?
Question: If I have question about my order (before or after delivery), how should I contact GrowJoy? Answer: You can contact us via our Help Desk or by giving us a call at 260-525-9151. Please have your Invoice Number (the 6-digit number you receive at checkout) ready to give us, as that is the quickest way w…
